Contact information
Contact Us
Last Updated: August 20, 2026
Get in Touch
central.support.desk@gmail.com
We're happy to help with any questions about your order, our products, or anything else. Reach out to us directly and we'll get back to you as soon as possible.
We aim to respond to all inquiries within 2 business days. For the fastest response, please include your order number in the subject line if your question relates to an existing order.
Support Hours
Our support team is available Monday through Friday. Inquiries received over the weekend or on public holidays will be responded to on the next available business day.
Before You Contact Us
You may find an immediate answer by reviewing our policies.
Response Times
We make every effort to respond to all emails within 2 business days. During high-demand periods such as sales or product launches, response times may be slightly longer. We appreciate your patience.
Fuzzy Heart is a US-based brand. All support communication is conducted in English.